After 20 years in business, Restaurant Magic Software has learned some valuable lessons about customer service. Through many evolutions they have established a central mission that encapsulates the core of their success in the industry: it’s a human centric philosophy that caters to clients on a personal level, tending to their emotional responses as much as their technical needs.
Restaurants are no stranger to the issue of cybersecurity. Customer payment data has been a primary target for years. Restaurant owners and operators have been working hard to protect that data since the beginning. We know you take this security seriously, but the restaurant industry is changing, and so are the security concerns.
October is National Cybersecurity Awareness month. We want to remind all of you to stay safe out there! Whether you’re checking in with friends or managing work tasks, it pays to be vigilant. We spoke with our internal security expert, Mike Costanza, about protecting your personal and professional information online.
Building a restaurant is all about making a name for yourself among consumers. But it’s just as important to build your brand among the industry as well. With labor costs rising and turnover eating into the profits, it’s more important than ever to attract the right people to your store. So how do you make sure to attract the best talent? Here are 5 easy ways to position your restaurant as the one to work for.
Most restaurant owners go into business because they love restaurants. This means food prep, menu creation, and good service. Math and accounting skills never seem to be a factor, but they are important when understanding the health of the business. The most basic document that provides a picture of the restaurants health is the P&L Statement. So - let’s break it down and find out what’s really in a P&L.
The notion of the restaurant as the refuge from the day-to-day connectivity of life has changed. A restaurant that does not offer WiFi so patrons can upload photos of the chef’s Spéciale du jour may earn the ire of Yelpers, once connection to the digital world is restored. This means that nearly all restaurants are facing several of the same cyber security challenges typical tech-based businesses face every day. In this article, I’ll present five practices that any one store café or large chain restaurant group can adopt around cyber security which could prevent data breaches and keep both company and patron information safe from the rising threat of cyber criminals. Preventing a single breach could save a business hundreds of thousands of dollars.
Wages and labor costs are on the rise. As competition for jobs increases, so does compensation. Add that to market increases in health care costs, minimum wage regulations and overtime. What you get is a recipe for an expensive workforce. That’s why it’s more important than ever to make sure your scheduling practices are up to par.
Whether you are hiring for your restaurant locations or your management offices, the onboarding process will be key to determining your employees’ engagement and retention. According to the Bureau of Labor Statistics, 23% of the workforce had been with their employer less than one year. That’s an awful lot of new hires.
Food waste is costly. According to the USDA, food waste makes up 30-40% of the total US supply. This costs roughly $1.61 billion a year. At Restaurant Magic Software we want to help reduce food waste. We have identified 5 common reasons for excess food waste, and what you can do about it. With a little oversight you too can be on your way to reducing your food costs and improving your bottom line.