Sonny’s BBQ is a regional restaurant chain with 110 locations in the Southeastern united states. They started in Gainesville, FL in 1968 as a local BBQ joint and have held true to their roots even as they have grown. In 2013, the company underwent a brand refresh to revitalize their focus on the craft of true quality, slow-smoked BBQ and their local Pitmasters. This exciting refresh reconnected Sonny’s BBQ with the modern audience and spurred a corporate interest for more updated management and data analysis strategies.
Wedgewood Weddings offers customized wedding and special event packages in 37 venues across the country. Since the company was founded in 1986, Wedgewood Weddings has earned its name for managing premier special events with all-inclusive packages and a stress-free customer experience.
At Restaurant Magic we are very proud of our commitment to customers and our team’s ability to actively solve any challenge that is put in front of them. We traditionally create case studies to demonstrate these values, but recently received an email from one of our long-standing clients that we felt could speak for itself. We applaud Mike Constanza, Kevin Rood, and the rest of our team members. We also thank Dave Diamond at TooJay’s Deli for taking time to recognize our team!
Military Deli And Bakery Services, Inc. (MDBS) is a subcontractor to the Defense Commissary Agency that supplies deli and bakery goods in over 100 commissaries across the United States. Their locations are spread across the nation and include remote locations such as Alaska, Hawaii, and North Dakota. The specialized aspects of working with the Defense Commissary Agency means that MDBS’ business doesn’t fit an average mold.
Cousins Submarines, or Cousins Subs, is a Menomonee Falls, WI based sandwich shop with 95 locations in Wisconsin. Their back-office management system needed an overhaul to improve inventory management and reporting. Cousins Subs pride themselves on using local and regional suppliers, which means that vendor and inventory management can get complicated.
There are two ways to run a franchised operation: Either you mandate to the franchisees how everything is to be run, down to how they prepare the food, what cups they order and what systems they use; or you allow the franchisees some latitude in how the units can be managed.