Leadership Team

Restaurant Magic Software, provider of Data Central, is led by cross functional team of restaurant, technology, and data experts.

 

Drew Peloubet

Chairman and CEO

Drew Peloubet joined Restaurant Magic Software in 2005. Prior to joining the company, Peloubet was in management as a multi-unit operator with Chili’s, in addition to building a successful private equity real estate investment fund.  As chairman and CEO, Peloubet lends his expertise in restaurant management to deliver the resources restaurant owners and managers require to be successful and efficient. He is passionate and serious about accelerating the growth of Restaurant Magic Software through their Data Central product and seeks to be the number-one provider of business information solutions for the restaurant industry.

A native of New York, N.Y., Peloubet received his bachelor’s degree from Florida Southern College and his Master of Business Administration degree from the University of South Florida. Drew is a member of the Advisory Board  for USF school of Hotel & Restaurant Management.  He is married to Susan and has three children. The Peloubets are involved in their church and local charities, including Young Life and The Ophelia Project of Tampa Bay, and Peloubet is a member of the board of Help Brings Hope for Haiti.

 

STEVE ROBERTS

Founder, President

Steve Roberts founded Restaurant Magic in 1989.  When first founded, the company provided custom business-process software for clients such as Motorola, Tech Data, Budget Rent-a-Car and Outback Steakhouse. When Outback Steakhouse acquired development rights to Carrabba’s Italian Grill in 1995, the president of Carrabba’s approached Roberts with an opportunity to automate the expansion of the concept. That meeting resulted in Restaurant Magic Software, a product specializing in business management software for multi-unit restaurants.  Roberts led the ground up redesign and re-branding  of its primary product as Data Central, and expanded its breadth to include a full suite SaaS back office system, mobile business tools, and Business Intelligence.  Roberts also led the development of AfterWords, a patent pending online survey system that utilizes near real time POS data collection to build surveys based upon each customer’s actual purchases. It is poised to revolutionize feedback.

A native of Ft. Myers, FL, Mr. Roberts attended the University of South Florida where he interrupted his senior year study as a classical musician to pursue his first software development project, subsequently redirecting his future into software development.  Roberts is regularly sought after as an expert in the food and beverage segment and was recently named to the advisory board of Site Zeus, a Tampa based real estate site selection and GIS software platform.  He is married to Dolly, a well-known harpist in Tampa Bay, and has two married children and one grandchild.  He enjoys reading, mountain biking, fishing and piloting a small plane.  The Roberts are active in the community, supporting their local church in Tampa, their second church in the Bahamas, and ministries dedicated to the well-being of children and families including Frameworks, St. Jude’s Children’s Research Hospital, Compassion International, Metropolitan Ministries, Salvation Army, UNICEF, and Feeding Tampa Bay.

 

Erynn Kirshner

Vice President of Operations

As Vice President of Operations, Erynn Kirshner oversees the QA and release management team and the customer facing professional services team, which includes implementation, support and customer education.  Her background brings nearly 20 years of experience in customer needs management, process improvement and strategy, ERP selection and implementations.  Prior to joining Restaurant Magic Software, Erynn was the Technology Senior Manager for Protiviti, a global consulting firm, where she managed top-level accounts and facilitated $4 mill in revenue.  For the past 8 years, Erynn has been an integral part of the Restaurant Magic Software team.  She has been instrumental in establishing DevOps within RM that allows for collaboration across teams.  She has also designed and established controls throughout the company that led to the successful completion of a SOC 1 Type 2 certification.  As VP of Ops, she draws upon her extensive experience in management and technology to optimize her teams’ success.  She earned a Bachelor of Science Degree in Finance and Economics from The University of Florida, and a Master of Science Degree in Decision Information Systems from The University of Florida’s Warrington College of Business.

 

Michael T. Beck

Director of Sales

As Director of Sales, Beck oversees overall coordination, functional management and leadership of global sales initiatives for Restaurant Magic Software. Key functions include development and execution of sales strategies, key account management, and management of the global sales team. Beck works in collaboration with the Restaurant Magic marketing team to identify and develop marketing initiatives and new customer service opportunities.  With more than 20 years of hospitality operations, sales & leadership experience, Beck has been immersed in the hospitality market. From operations and catering services to POS and leading-edge SaaS Back Office Technology. Prior to Restaurant Magic he held roles of progressive leadership at Xpient Solutions most recently serving as Vice President of Sales. Prior to Xpient Solutions, Beck began his career in hospitality technology as a Relationship Manager at Altametrics Enterprise Management Solutions. He graduated from University of Maryland with a Bachelor’s Degree in Communications, graduated from Western Culinary Institute with an Associates Degree in Culinary Arts and is a veteran having proudly served in the United States Army.

 

Lenore O’Meara

Director of Strategic Partnerships

As Director of Strategic Partnerships, Lenore works closely to maintain and expand relationships with channel partners. She is responsible for achieving sales, communication, and partner recruitment objectives, as well as, representing the entire range of company products and services to partners in the hospitality and retail verticals.   In her most recent position prior to joining Restaurant Magic, she was Group Publisher at Edgell Communications with full responsibility for Hospitality Technology magazine and Vertical System Resellers magazine. O’Meara also directed the launch of one of the hospitality sectors premiere industry events, the Multi Unit Restaurant Technology Conference (MURTEC) and was instrumental in the launch of the equally successful Restaurant Executive Summit.  Lenore studied at the County College of Morris in NJ.  Having spent most of her life in New Jersey she recently relocated to Charleston SC

 

DANIELLE DEL BELLO

Director of Customer Success

Danielle Del Bello is a seasoned restaurant operator with over 10 years of hands on experience in running a multi-unit brand.  Her career has exposed her to all areas of hospitality including executive forecasting, strategic planning, marketing, human resources, statistical analysis, food service flow, menu development, POS configuration, accounting, event planning, and catering. As the Director of Customer Success, she works closely with each of our customers to ensure they enjoy proper implementation and continued success using the Data Central platform. She enjoys building strong business relationships with clients by helping them meet and exceed their monthly and yearly goals.  Prior to working with Restaurant Magic, she was the VP of Operations for a multi-unit restaurant brand in the Tampa Bay market.  Mrs. Del Bello graduated from the University of Central Florida with a Bachelors in Organization Communications.

 

Kim V. Garvey, Ph.D., M.L.I.S

Director of Learning and Development

Dr. Kim V. Garvey is an expert in the field of education, learning, knowledge management and learning technologies. In her capacity as Director of Learning and Development at Restaurant Magic, Kim will foster a new vision for the L&D function while building a sophisticated learning enterprise for the company and its clients. Before joining Restaurant Magic , Kim served as the Director of Learning for Associated Data Processing, Front Burner Brands/The Melting Pot, and Checker’s & Rallys. She also worked as a senior online learning administrator and librarian within the Florida higher education system. Kim graduated from Barry University with her Doctorate of Philosophy in Education and Leadership. She also holds two Master’s degree from the University of Southern Mississippi; one in Library & Information Science and the other in European History.

 

Kevin Rood

Director of Product Management

Kevin Rood started at Restaurant Magic in 2010 and has had a hand in almost every role in the company.  As Director of Product Management, Kevin now oversees product development including strategic ideation, prioritization of new product enhancements, and managing features throughout the development lifecycle into production.  Kevin is also very comfortable in data, so supports the business intelligence strategy of Restaurant Magic’s customers by helping them create meaningful reports out of Data Central’s powerful B.I. tool stack.  Kevin has an MBA from the University of Florida and a bachelor’s degree in Management Information Systems from the University of South Florida, and prior to Restaurant Magic worked in the Retail/CPG space doing big data processing and analytics.  In his free time, Kevin is an avid car enthusiast and works on his own car, and once in a while you’ll find him on a tennis court since he’s played for his entire life.

 

Mike Costanza

Senior Innovation Strategist

Mike Costanza is a problem solver in the software and infrastructure worlds. He bridges the gap between applications and the technology that powers them. As a Senior Innovation Strategist for Restaurant Magic, Mike focuses his energy and leadership in the product areas of data integrations, APIs, EDI, process engineering, custom development solutions, security and infrastructure. Prior to joining the RM team, Mike founded and lead a successful technology and custom software company serving over a hundred clients in the state of Florida. Outside of software, Mike’s other two passions are Florida Gator Football and his family. Mike graduated Cum Laude with Bachelor's degree in Computer Science with a minor in Sales Engineering from the College of Engineering at the University of Florida. He earned distinction as an Anderson Scholar, acceptance into the Tau Beta Pi Engineering Honor Society, and induction into the Order of the Engineer while at the University of Florida. Mike resides in Tampa and is happily married with one daughter.

 

Kimberly Fosson

Manager of Professional Services

Kimberly Fosson is a customer focused individual working to help restaurant operators build controls that lead to higher profit margins.  She is Manager of Professional Services where she leads the Support Team in providing world class guidance along with developing processes to aid with reaching resolution goals.  She is a very proud Alumni of Virginia Tech graduating with a bachelor’s degree in Hotel and Restaurant Management, holds CompTIA A+ Certification and has completed the Dale Carnegie course earning the Human Relations Champion and the Highest Award for Achievement.  Kimberly has over 20 years of experience working in the Hospitality industry.  Along with her education, she uses the wide range of knowledge obtained through working various positions in hotels, restaurants, catering and convention centers.  Prior to becoming an employee, Kimberly worked closely with Restaurant Magic as one of its customers.   She is very proud to have called Restaurant Magic home for 13 years.

 

David Roberts

Associate Technical Architect

David Roberts has a passion for identifying real-world scenarios that can be optimized with technology and then delivering the solution. As Associate Technical Architect of AfterWords he is involved in the vision, strategy, architecture, and implementation of the world’s first intelligent survey software. David has over 10 years of experience developing web application and has bachelors degree in Computer Science and a minor in Mathematics from Rollins College. When David is not in front of a computer he can generally be found in his backyard, tending to his beehives.

 

SERGEI STETSENKO

Product Manager

Sergei Stetsenko has been with the company for more than 20 years.  He is currently a Product Manager overseeing smart client development.  His duties include working with overseas development team in Kiev he helped to put together.He has Ph D in Mathematics from Kiev State University in non-smooth optimization.  He has strong analytical skills and a good knowledge of restaurant environment.