Wedgewood Weddings offers customized wedding and special event packages in 37 venues across the country. Since the company was founded in 1986, Wedgewood Weddings has earned its name for managing premier special events with all-inclusive packages and a stress-free customer experience.
At Restaurant Magic we are very proud of our commitment to customers and our team’s ability to actively solve any challenge that is put in front of them. We traditionally create case studies to demonstrate these values, but recently received an email from one of our long-standing clients that we felt could speak for itself. We applaud Mike Constanza, Kevin Rood, and the rest of our team members. We also thank Dave Diamond at TooJay’s Deli for taking time to recognize our team!
Military Deli And Bakery Services, Inc. (MDBS) is a subcontractor to the Defense Commissary Agency that supplies deli and bakery goods in over 100 commissaries across the United States. Their locations are spread across the nation and include remote locations such as Alaska, Hawaii, and North Dakota. The specialized aspects of working with the Defense Commissary Agency means that MDBS’ business doesn’t fit an average mold.
Cousins Submarines, or Cousins Subs, is a Menomonee Falls, WI based sandwich shop with 95 locations in Wisconsin. Their back-office management system needed an overhaul to improve inventory management and reporting. Cousins Subs pride themselves on using local and regional suppliers, which means that vendor and inventory management can get complicated.
There are two ways to run a franchised operation: Either you mandate to the franchisees how everything is to be run, down to how they prepare the food, what cups they order and what systems they use; or you allow the franchisees some latitude in how the units can be managed.
The Wisconsin Hospitality Group (WHG) owns and operates 41 Applebee’s restaurants and 83 Pizza Huts, for a total of 124 establishments. Its sales have grown to the point where it is now the largest food service franchise company in Wisconsin. The company is driven by two main principles: People and Profit. From this they derive their corporate slogan, “Have Fun, Make Money!”. Although WHG is a multi-unit, multi-chain owner / operator, its IT department works across both brands. As the company and its restaurants grew, they found their growth outpacing the ability of IT’s vendor-supplied software applications to provide financial and operational data in a timely manner while simplifying the process of reporting across the board.
In 1988, Al Mansure opened his first restaurant in Jacksonville, Florida, operating under the name Al’s Pizza. His mission was to offer innovative dining fare featuring quality ingredients served in an environment and setting more akin to a local café or bistro than the typical pizza palace. Today, the company has grown to six restaurants, over 300 employees and is developing plans to franchise. Recognizing that franchising is a significant step in the company’s growth, Mansure hired his brother-in-law, Bill Kratsas, a former McDonald’s franchisee, to come on board, build the brand and work to improve the effectiveness and efficiency of their operations.