Data Central Support
Even the most excellent training program cannot cover every incident that may arise. At Restaurant Magic, we extend our services to include comprehensive technical support that is accessible in true 24-7 fashion.
Why? We understand that the restaurant industry is one where work extends beyond the boundaries of your opening and closing times. We think it’s important that we be at work when you are at work so that when you require Data Central support, you can get Data Central support.
When you require our assistance, our veteran, highly skilled and extremely knowledgeable staff responds. These individuals are familiar with both the specifics of your business and also the Data Central configuration you are currently using. You can trust that the information they impart to you, as well as the steps they take to resolve any problems or concerns for you, are the right steps. This is true because they keep their knowledge up-to-date through their own extensive re-training and current technical documentation. When it comes to Restaurant Magic software support, these are the true Subject Matter Experts!
We understand that it’s best for your organization when things run smoothly. No one appreciates difficulty in getting help when assistance is required. That’s why here at Restaurant Magic software support, we offer a number of ways by which you can reach our support personnel. These include our customer portal, email or through a call to our 800 number. We pride ourselves on providing you restaurant management software support with quick response, accurate information and what we believe is the best support staff in our industry.
With Data Central, we redefined quality and capabilities in restaurant back office applications. To increase its value to your organization, we also redefined the meaning and function of restaurant management software support within our industry.
- Data Central has allowed our managers to be able to have weekly numbers that enable them to focus on problem areas with the Target vs. Actual.COO, Fast Casual Chain
- We like the Prep sheets that Data Central automatically generates from each unit’s PMIX.Field Supervisor, Casual Dining Chain
- The scheduled reporting from Data Central saves everyone a lot of time by not having to run their daily reports every day. They just get them in their emails in the morning.COO, Casual Dining Chain
- It was important to us to have a back office system that was easy to use while providing dependable, timely information to management for decision making. Data Central is that system.COO, Fine Dining Chain
- We saved resources normally assigned to verify information like budgets and purchasing because it's all done within Data Central.CIO, Multi-Brand Chain
- Our experience with Data Central and Restaurant Magic has been nothing but positive. It is a tool that absolutely has to work for us- and it does.COO, Casual Dining Chain